How to recover a Ukrainian citizen’s passport: Where to apply and how long to wait

Office of the State Migration Service of Ukraine offers useful electronic services

Where to run if you have lost your Ukrainian citizen’s passport (and even if you are in Donetsk, Lugansk and Crimea), what documents are needed to recover it, what is the price of the issue.

Where can I recover my Ukrainian passport?

First of all, let’s be clear that according to the resolution of the Verkhovna Rada, passports can be exchanged in the following cases:

  • change of name, surname or patronymic;
  • record discrepancies;
  • document is unsuitable for use.

Therefore, if your passport is canceled for various reasons but you still have it (in your hands), you should contact the State Migration Service’s territorial office at the place of registration in Ukraine.

If a Ukrainian citizen’s passport has been stolen, a corresponding statement should be filed with the National Police. There you will be issued a certificate and extract from the Unified Register of Pre-trial Investigations, which will confirm the fact that your passport was stolen.

If the passport of a citizen of Ukraine has been lost, it is not necessary to contact the police. The moment you submit your passport renewal application to the State Migration Service, the previous document will automatically be considered invalid.

According to the resolution of the Parliament, there are now two passports in Ukraine: a booklet and an ID card.

If you have lost your passport of a citizen of Ukraine of booklet model, you should contact the State Migration Service at your place of residence or the appropriate administrative service center. In that case, if the you have lost your passport ID card model is missing, you can apply to any department of State Migration Service or administrative service center, regardless of the place of registration.

How to live without a Ukrainian citizen’s passport?

Until the receipt of the new Ukrainian passport, its role will be served by a temporary ID in your name, which you are obliged to provide to the migration department based on your application.

Please note: If you do not receive your passport within one year, this document becomes invalid.

If you find an old passport before the new one is made, the issuance of a new document will be suspended. If the “loss” was found after the production of a new one, the old passport must be submitted to the migration department.

What documents are needed to recover a Ukrainian citizen’s passport?

To recover your passport, you must bring the following list of different documents to the appropriate service:

  • statement of loss or theft of the Ukrainian passport (model 1994);
  • extract from the Unified Register of Pre-trial Investigations (in case the passport was stolen);
  • certificate of registration of internally displaced persons (for displaced persons);
  • court decision to identify the person (for persons who have not been identified as a result of the identification procedure);
  • a document certifying the identity of the legal representative / authorized person and a document confirming the authority of the person as legal representative / authorized person;
  • documents proving the payment of the administrative fee or the original exemption document;
  • documents confirming information for entering additional variable information in contactless electronic media and passport, but only in the presence of such documents (about residence, birth of children, change of name, marriage or divorce, as well as a certificate of assignment of an individual tax number );
  • 10×15 cm photo.

The originals of the documents that you are required to return after completing the application form (except for the registration certificate and payment receipts).

How much does it cost

After applying for the renewal of the document, it must be considered within 20 working days, and within 10 working days, if an urgent passport renewal has been ordered.

A new Ukrainian citizen’s passport you will get in ID model format, not booklet.

Non-urgent registration of the passport will cost 345 UAH: 126 UAH for administrative services and another 219 UAH for the form.

If you choose the urgent registration (within 10 days), then you will have to pay 471 UAH: 252 UAH for administrative services and 219 UAH for the form.

In that case, if the passport was damaged or lost, the state tax in the amount of two non-taxable minimum incomes of citizens (UAH 34) will additionally have to be paid.

What to do if you lose your passport in the uncontrolled territory of Donbass or Crimea, how to get through the checkpoint?

The first thing I would like to point out is that you will be admitted to the territory controlled by Ukraine in any case.

If you have a Ukrainian passport for travel abroad, then you can arrange a pass for crossing the intersection line using its details.

If you do not have any documents confirming your identity in your hands, you should contact the Security Service of Ukraine when crossing the line / administrative border. There you will pass the basic method of identification – write an application, the so-called “form # 1”, which everyone wrote before obtaining the first passport. Then you should contact any branch of the Migration Service of Ukraine in Donetsk, Luhansk or Kherson region and follow the instructions above.